Amy S.

Judge for yourself. Photo evidence below. My email to ThredUP after they told me my like-new Diane Von Furstenberg bag was worth nothing:
"Could you send me a more precise picture showing the stain? I truly do not see a stain. Perhaps you can point it out to me in the photo you sent earlier today? I think you've taken a valuable bag in like-new condition... I appreciate that you have quality assurance procedures, but this judgment is unreasonable."

Their reply:
"That's the best photo I could have of the bag. Right where the zipper is supposed to be: https://s3.amazonaws.com/thredup-paperclip-production/assets/*******/raw.jpg
The right side is more darker (stained) as the left side.
Again, Our team does need to be strict about the items we accept that fall in to these categories, as they are responsible for ensuring those items are sold in our shop. The team are well-trained to spot rips, tears, stains, shrinkage, fading and other signs of wear. Every item that shows these signs of wear are selected out, in order to provide and re-sell clothing to other families who count on us to thoroughly check every item posted in our shop."

Judge for yourself. I don't see a stain. And they wouldn't send the bag back. I wouldn't be surprised if I found this very same bag for sale on eBay in a few weeks...