Not sure how it's the customers fault when the manufacturer Landau allegedly sent them an outdated size chart that is currently posted on epicsports website. Buyer beware! I purchased a nursing shoe, it was advertised as a size 7 on the website. When I received the shoes it said on the box size 7-7.5 EUR 38 and therefore too big. I called to return the shoes and reorder a size smaller. Epic Sports reordered it. The size they shipped to me the second time was wrong. They ordered two sizes down. 5.5-6 EUR 36. The size I needed was a EUR 37 size 6.5-7. I was then told I was responsible for return shipping costs for both pairs of shoes. The item was not as described, it's not a size 7 and incorrect sizing as compared to the manufactures box. I spoke with manager and was denied a free return and basically blamed the manufacturer, Landau, for an outdated size chart that is currently posted on epicsports.com website! Item not as described. Buyer beware you will pay for it!