I have an up and down experience with this company. While they're Fios Division is great and they're phone coverage is great they're customer service, prices, and workers aren't so much great. My husband had gotten a phone on they're Edge program and had only used it for about a month, but when they charged him almost over 100 dollars due to going Ten minutes and 1 GB over we decided to cancel our family program. In total just to cancel two lines we paid 2608. 12 total! This company literally robbed us of our money! They forced my husband to fully pay for a phone that he could no longer use! I definitely do not recommend this rip off company to any one the Cons outweigh the pros for me