Amy N.’s Reviews of DressLily & more

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DressLily

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“SCAM”

7/30/15

Don't buy from Dress Lilly ever. I made this mistake. Their clothing's is made poorly. Sizing chart is way off. I ordered 2 dresses both size small. It took 5 weeks to get them. One dress was to big & the other one was way to small. The material the used was so cheap. Both of them you could see through them. They did not even look like the pictures shown. I have been fighting for over 2 weeks with them to get my money back. I want to return them. They say I have to write in Chinese in order for their post office to get them the dresses back. Biggest BS i have ever heard. They told me they would give me $10 back & keep the dresses. I made a lot more than $10. Please don't shop from them. You will regret it & they will steal your money. The clothing is not like the photos & so poorly made. Sizing is not true one bit.

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Thank you

CustomerService R. – DressLily Rep Over a year old

Dear Amy,

Thank you so much for informing us about your shopping experience.
Obviously, it didn't meet the customer's satisfaction.

If you need to return the item back to us, you need to write in Chinese, we had provided you the address, you can copy it or ask the post office to write for you.

We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.

Best Regards
Dresslily Customer Service