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Worst customer service ever! They don't take returns even in original condition. Dress doesn't look anything like picture that my friend wanted for her wedding. Their response is we enhance the photo and every body has different height. No it is not the same dress. Do not order from them!
After a few emails and reviews Veronica emailed me and was excellent! She saved them. Veronica was apologetic and very understanding. They should have her respond to everybody. They are going to let me return the dress. They should be thanking her for her hard work
Amy K.'s review of JJ's House earned 2 Very Helpful votes
Amy hasn’t received any thanks yous.
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Empty.
Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email with top solution to your email address: Ak***@hotmail.com. Please have a check and give us a confirmation back and we will try our best to help you out.
JJsHouse service team.