Thumbnail of user amyb31

Amy B.

Contributor Level

Total Points
80

1 Review by Amy

  • Groupon

2/24/14

Fake DHL tracking numbers! Beware. Groupon Goods will take your money, never ship your item, and just say, "Sorry" when you try to get your money and/or item. I I now have a total of four Groupon Goods purchases that I paid for and never received. 3 out of four of these items were gifts and I was stuck having to spend MORE money at the very last second to buy gifts because the Groupon Goods never came. Even worse, when I try contacting Groupon Goods I realize I can't find a phone number to save my life! I email them and receive boiler plate emails saying sorry, use your tracking number, blah blah blah. I find the tracking number which is from DHL, it routes me to the USPS site (If it was shipped by DHL, why does it then get transferred to the post office for delivery?) nd all 4 orders show that they were delivered, to my place of employment, on a Saturday before noon. OUR MAILROOM IS NOT OPEN ON SATURDAYS. DHL and the post office say they can't help, Groupon says I have to follow up with DHL and/or the post office. I feel like I just played 3 card Monte, only there was never anything under the cards to begin with! Total racket. By the way, if anyone has the phone number for Groupon Goods, can you please post it? Thanks.

Amy hasn’t received any votes.

Amy hasn’t received any thanks yous.

Amy doesn’t have any fans yet.

Amy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user williamc4942
4/17/24

Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...

Thumbnail of user tinkamail2
4/3/24

That was my last time to use Groupon. I had a problem with redemption of my coupon. The place I...