I created 4 shirts for an upcoming family vacation. Once I received them, I washed them - cold water, inside out, tumble dry low, just as any shirt of quality should be able to be washed. The screen printed designs that were on 2 of the 4 shirts ended up cracking so badly, they looked like trash. I was so disappointed, to say the least. After contacting customer service and sending photos to prove it, they ended up refunding my money. At least they were willing to make it right for me, but I will never be wasting my money there again.