Am Y.

I didn't do enough research before deciding to buy on this website, and totally regret it now. You see, on their website, they do show product reviews too, but only the GOOD product reviews, and I trusted those reviews. But then, coming to this website and seeing the other comments, I realised that they DELETE THE BAD REVIEWS, so you only get one side of the story!

The following is what went wrong with my order that could happen to you too:

1) Shipping is BULL$#*!.

- They have a variety of shipping methods for you to choose when you check out. I chose "LWE Express" courier for my shipping. The website said this shipping method would take "2-4 days" to reach me. Guess what, it's been 2 WEEKS now, and I still haven't got anything. I don't know if what I ordered will eventually reach me, and if so, how long it will take. This alone constitutes fraud - telling a customer they can expect to receive their goods in 2-4 days, but obviously not meaning it!

- I was sent a tracking number a few days after my order was made, to track my package, but when I went to LWE Express' website and entered it, the tracking number was not recognised. So I spoke to a customer service officer via wholesale-dress.net's Live Chat about this, and she sent me a link to a website called "Dragon Link" and asked me to enter the tracking number there. And guess what again, that website she sent me to had a VIRUS! Luckily I have AVG Anti-Virus installed on my computer and it blocked that website for me, if not I would have been infected! When I confronted the customer service officer about this and told her I couldn't use the website she sent me to 'cos it had a virus, she told me "your package will arrive in 4 days"... and guess what, that was a lie, 'cos it's been 2 weeks now as I said, and still no sign of anything!

2) They deliberately do not send you some items out of those you order, claiming those items are "out of stock". Why do they do this? I'll explain.

- Firstly, the "out of stock" excuse is a lie. Because even though these items are listed as "out of stock", on the product page they are STILL being made available for others to purchase. And if I myself try to order them again (in a new order), I can STILL purchase them. So, either their stocking system is faulty, or they are lying about those items being "out of stock".

- Secondly, I realised why they tell you some items are "out of stock" when they aren't. Because, they don't refund the cost of these "out of stock" items to your PayPal; they refund the cost back to YOUR STORE ACCOUNT. In other words, you can NEVER get the refunded money back since it's "trapped" in the wholesale-dress.net store as store credit, so your only option is to spend it on more items from their store! Bear in mind then, that if you make another order, you'll have to pay for shipping all over again! (And go through the same nightmare!)

- Thirdly, by saying the items are out of stock, they can cheat you on shipping. They did credit back some money into my store account for the difference in shipping cost (since they are now shipping fewer items to me than what I paid for), but that amount credited back is LESS than what I should have got! (Shipping goes by weight so you can calculate it yourself, and every item has its weight shown on the product page.)

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I can't comment on product quality as of now, because I haven't yet got my items. I will wait another week, and if I still don't receive anything, I'm going to file a dispute with my bank and demand a chargeback.

Ladies, BEWARE!