I've been urbanog customer for about 2years now and they are still my favorite fashion website store. Their prices are cheap and quality compare to price is way good. You will find the same products at malls for 3x price. Shipping times varies depending on the season but that's the same for all other online companies. They are in CA so depending on where you are shipping time would matter. I'm experienced online shopper and urbanog is where I would always go for women fashion clothes, accessories, and shoes. They sent me defective items couple of times but when I claimed it they gave me money back. They are willing to work with you if you have problems with your order so always contact them if you have problems. I love urbanog.com!