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Amanda W.

Contributor Level

Total Points
84

1 Review by Amanda

  • ASOS

9/8/14

I'm really wary writing this, seeing as I STILL have not received my package. I fear I never will. I placed an order for a maternity dress (for my first baby shower mind you) and a long sleeved t-shirt end of August 2014 (the 28th). I received my conformation email and they CLEARY had no problem taking my money. So I waited... and waited. And checked the tracking info they gave me. I've been directed to "wnDIrect" tracking. My package was last entered as on an American Airlines Flight on August 30th. I see a very tiny link that say "find other items in this parcel". Click that, taken to another poorly designed/not user friendly tracking site "MetaTrack". That informs me my package is expected to come September 2nd. Latest September 6th. Well, here we are September 8th. No package. Shotty response from the Asos customer service via their site. Generic "Please send us your tracking number via a PM" on their FB.

Maybe I didn't order a gazillion dollars worth of clothes. However, I paid money. My money that I work for. I also paid for a dress that I really looked forward to wearing on my ya know, special BABY SHOWER day. I don't know if my package will ever come (especially now that I've left this review) but I'm pretty upset and probably won't be ordering from here again.

Amanda Has Earned 4 Votes

Amanda W.'s review of ASOS earned 4 Very Helpful votes

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