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Item promised to be delivered in a week. Its now almost a month later and item has still not turned up. Have spoken to customer services each time but they don't actually provide a service. Just keep saying that they have escalated it and I will get an email. It is late already - way too late (intended as a birthday present) so why do I have to wait another 10 working days (yes - two weeks) just to escalate my complaint? I know what's coming - will have to wait another stupidly long time to get a refund. Just don't bother buying from them.
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That was my last time to use Groupon. I had a problem with redemption of my coupon. The place I...
