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Amanda M.

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1 Review by Amanda

HauteLook

  • HauteLook

“Terrible shipping”
12/30/13

Terrible shipping. Products, especially shoes, are not even worth the discounted price. I had to call customer service multiple times to follow up on an order. Each time I was told my order was ready to ship. Shipping is expensive through this site. After 31 days passed (with no order shipment) I called to cancel. They do not follow through. I was promised call backs, credits for the late shipment, etc. none of these things happened. Buyer beware! Stick with Amazon or brick and mortar stores. This is nothing like the actual Nordtroms experience. And the deals are not really deals.

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