Amanda L.’s Reviews of DressLily & more

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“I had the worst experience doing business with dresslily...”

12/18/14

I had the worst experience doing business with dresslily and I do not recommend them to anyone. First of all it took 2 months to receive the coat I ordered. It was very cheap material and fit too small even though it was sized large. So I wanted to return it. They refused to refund my money. They said I could just buy another one and they'd only give me a 10% discount. This company has the worst customer service I have ever dealt with! DO NOT ORDER FROM DRESSLILY!

Tip for consumers:
NEVER ORDER FROM DRESSLILY!!!!

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CustomerService R. – DressLily Rep Over a year old

Dear Amanda L.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

The size based on China, run small than foreigner country. We offer you the measurements exactly like the size chart under product information. We recommend referring to the specific measurements in the product information and compared with yours.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com