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Amanda K.

Contributor Level

Total Points
84

1 Review by Amanda

  • Yodle

4/2/14

I am a solo attorney who was running my own Google Adwords campaign up until a month ago. I ranked in the top 3 spots for both divorce and child custody on Adwords. From that campaign, I was averaging about 60 new leads per month with about 10 turning into paying clients. Then one week after I purchased a few new domain names, I noticed I was starting to get click bombed every morning. That's when Yodle started calling. The sales representative, Matthew Sanford, and his manager GUARANTEED me that Yodle would outperform my previous campaign. How could a professional advertising company not? The said. Fast forward one month later, I paid them $1000. They generated about twenty "leads" all of which were worthless and mostly not specific to my area of law or out of my geographic area. They blame the fact that I am moving my office (about 10 miles), which I told them when they were persuading me to sign up. During my month contract, I tried to give them suggestion, such as keywords that had performed great for me in the past and how to allocate my budget, but Yodle representatives (always some different) told me these could not be implemented. How does Yodle plan to honor the guarantee they made me? I don't know because they ignore my emails. The link to my Yodle Agreement is also mysteriously broken.

I have seen worse advertising companies out there. If you are completely clueless about the internet and have absolutely zero web presence, then this might be a good introductory company for you. But if you are capable of reading an Ehow to article, then stay away!

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Radley M. – Yodle Rep

Amanda,

Thank you for sharing this feedback. I'm sorry to hear that you've had such a disappointing experience with Yodle. I'd be happy to discuss this with you if you have time to reach out to me. I'm surprised to hear you haven't received responses to your emails and also don't know why the link to your agreement is broken (this link is a standard item that we include on all customers' dashboards). I'd be happy to look into this for you as well as trying to address the other concerns that you raised.

Best,

Radley Moss
Director of Corporate Communications, Yodle
rmoss@yodle.com / 212-542-5449

Amanda Has Earned 4 Votes

Amanda K.'s review of Yodle earned 4 Very Helpful votes

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