Wish I could give it a 0! Ordered the beginning of January and still no packeage. And now I can't even log onto their website. Tried changing password but even the one they send to my email Is "incorrect"... horrible website. WILL NEVER ORDER FROM THEM AGAIN! And because lightin the box is a part of them I will never order there either! This is straight ridiculous!
We are sorry for all the inconvenience. As you chose the free super saver shipping, it should take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Sincerely,
Miniinthebox
amanda Has Earned 4 Votes
Amanda D.'s review of MiniInTheBox earned 4 Very Helpful votes
Hi,
We are sorry for all the inconvenience. As you chose the free super saver shipping, it should take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Sincerely,
Miniinthebox