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Amalgamation M.

Contributor Level

Total Points
80

1 Review by Amalgamation

  • Groupon

10/7/15

We have a small business and used groupon to promote a couple of our services. When we developed a new campaign with them they used the wrong image and listed the wrong fee. I sent out emails to their support team and got nothing but excuses and they closed our campaign because we wouldn't honor the ones that THEY screwed up on. Even after i said we would honor them they still refused to reopen the correct ones that we had been running for 3 months. I called 14 times and got a different rep each time. I was put off every time and was told they would get back with me. After weeks of lies and excuses they decided not to reopen ANY and all of our campaigns. Get this. They gave us no reason. And on top of that they will tell you that there are no managers or supervisors for you to talk to. I have never dealt with such a shady company. Be very careful because if a problem develops you are screwed no matter who made the mistake.

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