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A M.

Contributor Level

Total Points
81

1 Review by A

  • Getaroom

2/5/12

I was in the middle of an emergency with my son that was stuck at the airport. I had been trying to find a hotel around the airport that had a shuttle and could help us. I called Get A Room and the Customer Service Rep was so kind and accomodating. At one point I was crying out of flustration and fear and he told me to just hang on he would help me and it would all be ok. He put me on hold and actually called the hotel that we were trying to get into. He came back and told me the name and number of the hotel and the manager that he had talked to. We finished the transaction on the phone at finally at 4:30 a.m. I had my son taken care of. I know I couldn't have done it without the wonderful service I received from a great employee of Get A Room. Thank You

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