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I needed a resume quickly so I agreed to pay the $1.95 on my boyfriends credit card (with his permission). It's been 2 months and he is currently being charged $55 a month due to my lack of knowledge that this is a scam and I did not agree to pay for this monthly. I am currently trying to cancel my account. I have emailed many times but have yet to get a response. Now when I try to deactivate it myself, it tells me "You currently have an expiring subscription" and it will not let me deactivate. I plan to call and make it very clear that I will no longer pay for this terrible scam. If anyone can offer me advice in this area then I will gladly accept it.
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Alyson P.,
I’m very sorry that you have had this experience with our site and did not receive any response yet via email.
We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Deactivating an account means you will not be able to access any of your resumes, cover letters, or emails. This action cannot be undone. However, cancellation stops the auto-renewal.
Please contact me directly with the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best Regards,
Anna
LiveCareer