I intended to book with booking.com for the first time yesterday. I had everything filled out right, but when I purchased the booking, the date was wrong. I immediately tried to change/cancel the listing but the option was not available. I requested a change to the booking but booking.com insisted that the hotel refused the refund (which I now realize wouldn't matter because the website charges a 90-100% cancellation fee. They still refuse to give me the right date or help making it right.
STAY FAR AWAY FROM BOOKING.COM OR EXPEDIA
On another note: Anyone want to buy a night in Salzburg on May 12?