My girlfriend ordered a candle and was unknowingly signed up into monthly subscription. They take $49.99 monthly and $2.99 at compete random intervals. She has tried multiple times to cancel but on the one occasion out of literally hundreds of phone calls that someone actually answered, she was told they could not find her account. They have no problems taking money from our bank account however. This is beyond ridiculous. We are on the process of taking legal measures to have these random charges stopped.