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Will never buy from this so called company again! I've contacted them several times they still have not responded. I made 2 separate purchases one on 10-25 and on 11-4 have not received either package that they claim has been shipped. I want a refund! Wish I would've read reviews this should be posted on Facebook so know one else buys from them.
Alonda H.'s review of DressLily earned 3 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Alonda H.
Thank you for notifying us of your complaint.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Thank you for your time again.
Best Regards
Dresslily Customer Service