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Alona B.

Contributor Level

Total Points
83

1 Review by Alona

  • Groupon

1/2/11

The worst site! Just reserved a hotel, only to discover that it is infested with bed bugs! Now a nightmare to get a refund as customer service is non existent. Beware of this site.

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DeeDee L. – Groupon Rep

Hi Alona,

Thank you for being in touch with our Customer Service team. Upon using the website you provided via e-mail, we have found the following information that resulted from the search:

"Bed Bug Hotel Incident Reports:
Sheraton Tribeca New York Hotel - Opening November 11,2010
370 Canal Street
New York, NY 10013
888-892-3644 888-892-3644
We currently do not have any reported bed bug incidents at Sheraton Tribeca New York Hotel - Opening November 11,2010.
If you have an incident to report, report it using the form below."
You may rest assured that this hotel has no report of bed bugs and we stand by the quality of this hotel.

We hope this helps, and please don't hesitate to reach out to us at support@ideeli.com with any further questions or concerns.

Jason Faria
Customer Service Manager

Alona Has Earned 3 Votes

Alona B.'s review of Groupon earned 3 Very Helpful votes

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