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I ordered a dress from this site, it took much longer than the estimated amount of time to be shipped to me.
When I opened the box, there was clearly a large snag in the fabric of the dress, which had been shipped in a plastic bag. This was directly under a Quality Assurance tag. I don't know who's checking the quality of these products, but they need to have their eyes checked.
I got a credit for the dress, but not my shipping, which is terrible customer service. I don't appreciate paying $10 shipping for a product that should never have been sent to me.
Allison S.'s review of Groupon earned 3 Very Helpful votes
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Hi Allison: I want to apologize for the inconvenience. I want to assure you that we offer authentic, quality products directly from manufacturers. While this does ensure authenticity, it may delay shipping expediency. Please contact us at orders@ideeli.com regarding the damages, so that we can directly work to resolve the order, and correct your credits. Thanks so much for reaching out, and we look forward to assisting you.
Jason Faria
Customer Service Manager
Ideeli, Inc.