Thumbnail of user alinel

Aline L.

Contributor Level

Total Points
88

1 Review by Aline

  • DressLink

12/4/14

DO NOT ORDER FROM THIS WEBSITE! I thought I'd give it a try since there are so many positive reviews and I wish I wouldn't have. I chose 8-15 days shipping and it took a month to get here I open the package and surprise! Completely different item from what I ordered, I ordered the gray swimsuit with the bones and received an ugly T-shirt with a corset badly printed on it. I contacted customer service and they send me an e-mail asking me if i was "sure this item was received from our website", I answer with more info and they send me an automated e-mail 1min later saying they changed warehouses and any problems will be looked into on monday... NO HOPES ON GETTING THE RIGHT PRODUCT OR MY MONEY BACK! I'm happy I didn't spend more than 7 bucks with this company. FRAUD!
I submitted a bad review at their website and they have it under moderation so I'm sure they won; t allow bad reviews to be posted on their website.
Pay the extra money and go buy something out of your local store, the cheap prices aren't worth it!
Uploading photos of what I ordered and what I received.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear,
Sorry to bother you, i am Linda from Dresslink and in charge of the after-sale service. And i have noticed your review about the items which you unsatisfided. Could you please contact sales@dresslink.com, provide the order number, item number and photos? We will give you a compensation. Please do not worry.

We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?

If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.

Have a nice day!
Sincerely,
Linda
Customer Service Department

Aline Has Earned 8 Votes

Aline L.'s review of DressLink earned 8 Very Helpful votes

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