Alina K.

I ordered a few times from printerpix. The first few went well and everything was fine with the end product. I was working on my portfolio often and they say you have 30 days when they keep your project. If you don't use it for 30 days it will be deleted. My project, however was deleted about 3 days after i last used it and all my work was lost! I called them and this really rude man told me it was all my fault before he even asked a question! I said I want to speak to the manager, he told me he is a manager. I said I want too speak to IT, he told me he is IT. Clearly he is an idiot just being there to blame the client for whatever happened! And they pay him for that too! Well done!

I then wrote a letter threatening a court case but none of them was bothered to respond. I started emailing them and was told it was deleted after 30 days of inactivity although I provided the date when I last worked on it and when it was gone. It was not 30 days. All answers were basically saying it was my fault although I know it was them who deleted it. They never produced any evidence to show how it was deleted. Clearly there is something to hide!

If they promise that your work will be kept for 30 days then it becomes a term of the contract. If there are more people suffering from their negligence and would like to bring a group legal action against this company, I will be happy to lead it. They are liars, rude and unprofessional, who should not be in any business at all.

THIS IS PURE FRAUD! WARNING! NEVER PURCHASE ANYTHING!

I paid for some items in Aug 2014 and out of about 10 items I received ONE a few weeks later. Then nothing else was ever received. I couldn't find the company name for months but finally located them in January 2015 and wrote to them. I HAVE NOW BEEN ASKING FOR REFUND FOR 4 WEEKS! I asked for managers name about 10 times. Ive been ignored each time. I suspect there is no manager.

I'm being told to pay for postage although the postage is stated as free on the order form.

I'm being told to pay for items that I never received.

I'm being told they can only refund me 75% of the order and not all the money for which goods are not received. This is illegal. They have no legal basis to do so.

Their terms and conditions have zero value and don't state anything on refunding 75% if nothing is received.

I have been asking for PROOF OF POSTAGE COST FOR 4 WEEKS and ignored each time.

Alll they do is paste a script, the same each time for 4 weeks now.

FRAUD! FRAUD! FRAUD!

I suspect the positive reviews are from the company itself and not from real people.

No company information is stated on their website which is illegal.

Now they say they will refund 85% and please confirm. Each time I confirm the same script is pasted for weeks now:
Dear ALINA,

Thank you for your reply.
Sincerely apologize for the inconvenience.
We can refund you 85% of the item fee.It's the maximum compensation we can offer. Since we need to deduct part of the refund to compensate the original shipping fee we paid.
(147.27-YC******* $13.83-YE******* $3.66)*0.85=110.3usd+ YE******* $3.66/2=112.13usd.
You may check it.
Sorry for the inconvenience this may have caused.
Anticipate your prompt reply.

Best regards
Spring

THEY ARE PISS TAKERS AND DO IT OPENLY! WE SHOULD BE SUED AND CLOSED DOWN!