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Alicia V.

1
Level 1 Contributor

Contributor Level

Total Points
343

4 Reviews by Alicia

  • Amazon

1/5/16

Love the turn around time and the customer assistance when something has gone wrong...

  • Old Navy

1/5/16

Whether on-line or in store this is good place to shop, you can get something for everyone and if they don't have something in store they will order it for you and have it shipped to you for free... Returns are always hassle free...

  • Groupon

1/5/16

I bought concert tickets the tickets stated to pick them up at 6:30 pm for certain seats did exactly what the ticket said but when we arrived could only get tickets for the nose bleed section. Venue stated that the tickets were available for pick up at 10 am that was a error from GROUPON.

  • DressLily

1/5/16

I placed an order on 12/09/15 for 3 items and paid additional money for insurance, two items came. I've sent the company multiple emails trying to get a refund for my last item and I'm told to go to the post office (did that) they don't have a record then told it may take a few more days (25) its 01/05/16 still no item and I've emailed them 2 more times with no response. I feel like I've been robbed, the items were ordered as Christmas gift for my daughter at this point Christmas has come and gone don't need/want the item, I blame myself too because I should have did research... SHOPPERS BEWARE...

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CustomerService R. – DressLily Rep

Dear Alicia V.

Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
I have followed up your case and our team has solved it for you in the ticket.
Can you please send us your reply?
Thank you very much for your understanding.
Yours Sincerely
Dresslily Customer Service

Alicia Has Earned 3 Votes

Alicia V.'s review of DressLily earned 3 Very Helpful votes

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