Alicia P.

Bought something as a present online. Said it was in stock. Found out when I called they were waiting for it to come to their warehouse. A week goes by nothing/no tracking info/no receipt. Just nothing. I called customer service again got the run around. Been 3 weeks Still no sign of the stupid thing. Placed at least 3 complaints to them trying to find out where this thing is! Same response of uselessness! Sweet won't be ordering from them Ever again. -- Update* been almost a month and still don't have it. Says the label was created, but not picked up.

The product is just ok. I noticed some pilling from the tights I got. But besides that what really rattles me... is the fact it wasn't clearly written that I could see that VIP membership was a monthly fee ($50US--$70CND) if you didn't Skip the month. Who has the time to Skip that every month. Such a hassle and for someone who was un-expecting it was quite the shock to see a $70 fee on my visa. Not impressed. Canceled it right away! (Hopefully! I did read some horror stories on here that they continued to charge even after canceling) This brand Aint worth the trouble. I Think I will stick to Lulu quality that is always great. Service that is never lacking!