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alicia c.

Contributor Level

Total Points
82

1 Review by alicia

  • GiftCardMall

8/19/15

I ordered a Safeway Ecard for a gift for the purpose of being able to send it to myself, print it, and stick it in a card and send out same day. The email with the gift card came right away which pleased me. However, everytime I went to "Redeem" I got an error message on the giftcardmall.com website. I was trying prior to the 3 hours it said it could take so I stopped trying and decided to send it out next day. Next day comes, I try to redeem it and no luck again. So I call, they say theyll escalate it to their level 2 management and I should hear from them within 3-5 business days. HA! I wanted this thing same day. So i request to cancel. And I'm told it takes 7-15 days to receive a refund. Joking right? No. Ill can wait for the refund but I will NEVER ever try to buy another gift card from them again. Way to lose a potential repeat customer losers.

alicia Has Earned 2 Votes

Alicia C.'s review of GiftCardMall earned 2 Very Helpful votes

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