I booked tickets for Chelsea vs Aston Villa match for my son and I. I bought them to surprise him for his birthday. I'm not good with computers and online stuff, so I decided to call the company and make the purchase directly on the phone. I spoke to them and they were really nice. The sales rep who I spoke to explained me everything very detailed, so I could understand what I was buying. And about the seat selection, they recommended good stadium zones and levels, and we end up with excellent seats at Anfield. The tickets arrived to my house about 5 days before the match, so I could have my son a proper surprise.
Everything was plain and clear, and the results were just as expected, no bad surprises. The only one who got the surprise was my son, so I'm glad. Thanks!