Alex T.

Very strange company. First- when every retail is open around holiday this company was closed for 4 days... Really guys?. Second- they charged me right away, but no confirmation emails, or ability to check status online. Again. Really? Third- on 12/25 phone message said call back on 26. On 26 message suggested to call on 27. On 27 I finally talk to person and was told that my order wasn't processed yet. Not to mentioned that i made an order with second day air... they promised me to get with shipping info back to me in couple of hours. I waited, call them several times no result. And now they closed for weekends. Still no email or access to my account.
I'm waiting till Monday. If no real proof of product being shipped, I will cancel the order and dispute charges through my credit card. Reading reviews I feel like all positive reviews are fake, as I highly doubt that normally operating company can act like that. Will contact amazon after that.