Alex S.’s Reviews of ETrade Supply & more

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Mobile Repair

“We own a repair store in northridge California and...”

11/2/14

We own a repair store in northridge California and thought we can add etradesupply to our list of suppliers. We order min $1500 to $5000 / mo. There customer service is a horrible. They offered free shipping, then went back on there word saying have too many ipad screens in our shopping cart and it's just too heavy to offer free shipping. They then offered 4% discount, and went back on there word, no 4% discount shows at checkout. There customer support is horrible. I wasted 3 days chatting with there customer service, very slow responses, hard to understand English, and then ended up no where. I don't trust a company that do not care about there customers. Good bye etradesupply. Webcarts#gmail

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etradesupply e. – ETrade Supply Rep Over a year old

Hello Alex H., thanks for your feedback. As sated before, the 4% discount is generated by system that once go through checkout one will find it. We specified the US and HK inventory and offered additional shipping discount for you, while no further feedback returned about order. Sorry that both of we two sides have our own points to stand for. We shall thank you for your suggestion and long term monitoring to us, we will also improve our internal customer service as long as customer requested. See you Alex, your account is always reserved.