I came here to leave a review for another company but decided to do it for Thermosoft as well. I was truly impressed with the service they provided. Anthony (the sales rep) was very helpful and knowledgeable about the products that I needed. I called several times and Anthony was readily available and immediately responded to my request for assistance with measurement and understanding what I needed. I also called them couple times on weekend with installation questions, after the items had arrived and i was always getting live responses from a knowledgeable tech person. I was impressed! It is been installed since May and is working great (we used it in our bathroom even in summer time). Thank you, guys!