Alexandra Z.

Yes, all the negative reviews are true! I received my item quickly, but it did not work! So, after sending a mean e-mail to them, a representative called me and promised a FedEx label... which I didn't receive until 5 days later, when I called back to follow up with it... When I tried to download the PDF of the label in my e-mail, it was a virus that luckily my computer detected and deleted! So I called their stupid customer service again and got very rudely greeted and transferred about 6 times before I was hung up on! So I disputed the charge on my credit card and sent the customer service a mean e-mail with no returned phone call. SHUT DOWN THIS COMPANY!