The delivery took 4 times more of the expected time, I had to answer 1000 of calls from the company about the delivery. And the best moment was when I was asked to pay 130 eur more or If no, only 80% of the price could have been returned. The customer service provided almost no help.
Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team