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So i ve bought a product that was 29,88 euros and the product wasnt dilivered because the postal office made a mistake and put it like an unknown adress.the adress was correct and now when i told the gearbest that i want my money they rufund my with 20,82 euros so after all this nonsens all i get is the waithing for my packege and lost 9 euros... how is this fair? It wasent my falt so how cum i have to lose 9 euros? I dont get it... worst customer service ever... i dont recomend buy stuff from this page.
* Gearbest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This web site is a very good online shop.The products that they have are good and they have very low prices.The custumer atention is very quick and efficient.The waiting time for a package to arrive is ok considerate they are shipping from China to Europe. I m very please with the team from banggood.
Alex A.'s review of Gearbest earned 2 Very Helpful votes
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Dear alex,
Thank you for your complaint.
We have checked your issue.
The item had arrived at your local post office, however, you haven't collected and signed the package in time. Finally, the item returned to us.
We have sent you a message via our support center about your issue and resolve this issue to your satisfaction, please kindly check your email and give us a reply.
Thank you for your patience.
Gearbest.com