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I ordered two shirts through Wanelo with in the last month. This last weekend I received the second shirt, and just like the first, it was nothing like the picture or description of the product. The first was supposed to have sequin arrows down the arms of a teal tunic top. The shirt I received was a very cheap long sleeve with the 'arrows' made from scrap fabric. The scraps were hand sewn by a very inexperienced person. It was a complete knock-off of the original image, which I am assuming, was not even the 'stores' photo. The second shirt was also a tunic style top with sequin accents in the sleeves and pocket. The shirt I received again was a basic long sleeve with sections of the sleeve cut our for more scrap fabric to be sewn in even more carelessly. The color was wrong, size was wrong, and was not ANYTHING like the picture and description. Again, I was sold a knock-off of a boutique shirt. Why on earth is Wanelo allowing these stores (I ordered through Wanelo from two separate shops) to sell their crap on this site? After reading through some of the reviews I have noticed this is a recent and ongoing problem! I used to love Wanelo, but not anymore! I have sent emails to Wanelo to voice my concern and get a full refund, but I have yet to see that refund. I will never again use this app for anything. They are crooks!
Alesha T.'s review of Wanelo earned 2 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Alesha, so sorry to hear you're unhappy with your order. We definitely want to work with you on this. We received your feedback and emailed you last week requesting that you send us photos of your items. Your satisfaction 100% matters. It is our process to use the photos as feedback to the vendor so we evaluate whether to keep this item selling on Wanelo. If you could reply to our original email, we'll definitely help resolve this and make it right!