Tengo mas de dos semanas esperando que envien mi pedido el cual solo me dice "Partly Shipped" me contacte con el servicio al cliente y lo unico que me dicen que tengo que esperar que no saben cuando lo enviaran lo restante de mi pedido, y lo que me enviaron supuesta mente lo hicieron vía DHL pero ni numero de guía tiene.
Dear Custoemr,
Sorry for making you waiting!
Your order was shipped via 2 parcels.
The first one of the tracking#: 5130023975, shipped on 2014-12-31.
You can track the status via:
http://www.dhl.com/en.html
"Delivered - Signed for by: OSCAR BORDEN PUERTO VALLARTA 19:28"
Have you got it?
The second one shipped on 2015-01-14.
The carrier still haven't upload the tracking number, would you please wait a little longer for it?
Hope for your understanding! Thanks in advance!
Best wishes,
Tmart Service Team