- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I made an initial payment and received their box of nuts etc. As I did not care for the eats I tried to stop any further payments but found nothing on their web site to enable me to discontinue my membership - no phone number, no address and a "no reply" email. I was therefor forced to instruct my bank to refuse any further debits from Graze. I do think that all web sites should have a telephone number and/or an address for communications.
Alastair R.'s review of Graze earned 11 Very Helpful votes
Alastair hasn’t received any thanks yous.
Alastair doesn’t have any fans yet.
Alastair isn’t following anybody yet.
Empty.
Hi Alistair,
My name is Amy and I work for graze.com.
I'm really sorry to hear you had trouble cancelling your order.
There's no commitment needed with us; we're happy for our grazers to come and go as and when they need their snacks, so the option to cancel is always available from your deliveries page.
You can find illustrated instructions on how to do this in our FAQs here:
www.graze.com/uk/help/faqs
Or, by all means drop us an email instead, and we can arrange things for you - you can reach us at getintouch@graze.com, or hello@graze.com. We also include a contact link at the bottom of each page of our website and each email we send, which you can use instead if you prefer.
I hope this helps you to get in touch with us about this, so that we can help you with your order.
Please do let us know if there is any more we could do too.
All the best,
Amy