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Basically, the product and the print quality do not justify the high price. I ordered a Custom Water Bottle, but the opening edge of the bottle has some defects of cut marks. The surface of the bottle is not very smooth with some 'bubbles'. The print is a bit blurry and the image is so pixelated that cannot be accepted. Some text looks like having some faded colors.
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I am sorry to hear this. I would love to help! Please reply to this message with your 9 digit order number so I can further investigate this for you. CafePress does offer a 30 day return policy on all of our products and we definitely work with our customers to make sure they are 100% satisfied with the product they have received. You also can reach our customer service department at 1-877-809-1659 Monday-Saturday 9am-6pm (est). I look forward to resolving this for you!