Alan E.

Very impressed with how quickly ordered merchandise is delivered. Only reason for not giving 5 stars is that it would be better if the merchandise was available in stores and they didn't have to order it online.

Always reliable. Always prompt with delivery.

Terrible customer service. Terrible experience. Buyer beware! Before Christmas I ordered a SJ Sharks Stadium Series jersey. Six weeks later, they send an email saying the jersey is "not available" -- which was a complete lie because the jersey is still being sold at other locations. They tried to then give me the lame excuse that different manufacturers have different stock available. Utter horse crap. No wonder they have so many bad reviews on this site. The NHL should pay attention to this, because your brand is being tarnished by this horrible shopping experience.