I have bought twice from them in the pass 6 months, both promotion items by email notice, one is an Android TV box US$33, the other is the VIVO computer US$106, but after order placed and payment received, they can never ship out the products even after a month of my order, and always try to ask me to change to another item. This is a totally waste of time and hold up my funding. After a long struggling with them, they eventually refund to my PAYPAL (it is lucky I use PAYPAL, or else you might never get refund, but just put money back into their on-line wallet instead) Very disappointed.
Dear A. L,
We're very sorry for your concerns and the issues you have raised.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best Regards
Customer Service