Thumbnail of user akilahm

Akilah M.

Contributor Level

Total Points
95

1 Review by Akilah

  • FreeShipping

2/23/15

So I was mentioned this website in my e. L. f confirmation email for my order. I knew this website was too good to be true so I read almost everything on the site even the terms and conditions and did not see any indication of a charge for this website. Well long story short I realized there was $12 (with change) missing from my bank account, I got notified it was this website and I called them up and they gave me my money back.

Piece of advice to freeshipping.com: There's no point adding a "clearly unwritten catch" if you're going to refund the money anyway. You're probably not even making any money. Just end this silly business of yours.

Tip for consumers:
Just pay the shipping fee.

Thumbnail of user alicer12
FreeShipping C. – FreeShipping Rep

Hi Jennifer,
Sorry for any confusion. When you first registered, to the right of where you entered your credit card numbers, was the offer outline that said if you do not cancel by the end of the trial period you would be charged a monthly fee of $12.97. Additionally, you would have also seen this in outlined in the Welcome Email that was sent to you.
Please contact customerservice@ freeshipping.com: ATT: Alice. I wil be sure you are cancelled and refund that charge for you.

Thank you
Alice
Freeshipping.com Customer Service

Akilah Has Earned 15 Votes

Akilah M.'s review of FreeShipping earned a Fraud Buster vote

Akilah M.'s review of FreeShipping earned 14 Very Helpful votes

Akilah hasn’t received any thanks yous.

Akilah doesn’t have any fans yet.

Akilah isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user stephens2582
4/11/24

I just got an alert from my bank,I get alerts when a transaction is made.I opened the bank app...

Thumbnail of user dchamp1ster
4/3/24

In 2023 around June, I found a charge from freeshipping.com on my bank statement due to a...