Aj T.’s Reviews of DressLily & more

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DressLily

Discount Clothing

“DO NOT BUY”

7/11/15

Dresslilly is a HUGE SCAM! I ordered my dress in MARCH, didn't receive it, and they told me to wait 45 days, since it was coming from Japan. Still never revived it in MAY. So, I asked for a refund. They said they refunded my money, but i never got it. They told me I have to wait 30 days to to receive it into my back account. I waited. Still NEVER GOT MY MONEY BACK! Called my bank and they said it's been TOO LONG sinc my purchase for them to make a claim. THAT IS HOW THIS "COMPANY" GETS YOU! THAT IS HOW THEY MAKE THEIR MONEY! DO NOT BUY FROM THEM! I should have checked the reviews before hand.

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CustomerService R. – DressLily Rep Over a year old

Dear Aj,

We wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.

We always put the customer at the first place, and we will solve the issue at the first time.
Can you provide us the order number so that we can check for you?

Looking forward to hearing from you.

Best Reagrds
Dresslily Customer Service