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I ordered two dresses for a wedding at the beginning of July. Still don't have them. They were sure eager to process my credit card though. I will never ever order from here again. If anyone has had success in getting ahold of them, I would be interested to know how. I have tried all the numbers and my tracking number is bogus. I will also report to BBB.
Ahne E.'s review of Rosegal earned 3 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Ahne,
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
It's possible you selected free Flat Rate Shipping and didn't request tracking number during order checkout stage, there will be no tracking number to follow the delivery online.
Please kindly provide us the Order Number, then we will solve the problem to your satisfaction soon.
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.If you have more question, please contact us via http://support.rosegal.com/, we will do our very best to assist you.
Best Regards
Rosegal.com Customer Service