Sadly I only found this review site when I had been scammed otherwise I wouldt have used them. Also other reviews are identical to my case ie unlockteam claim they have a code, take my money, then say no code really will make a refund. Needless to say no refund was made. BUT then it transpired a fraudulent purchase was made with my card details, this HAD to be related to the phone transaction as I did not use this card on the internet ever. Other reviewers also found fraudulent activity after making a payment to unlock phones but unlock phone unsurprisingly deny any knowledge, i presume they are not intentionally involved in internet fraud but a few too many people have experienced the same as me so if they are not willing to find out why their customers are subsequently scammmed after giving them the cc details, then it doesnt look well for them. The guards and bank are now investigating this fraud. Rebecca if you read this please take action and refunf my 6.99 you took for a non existant product.
We are sorry to hear that you are less than happy with the service you have received. If you contact us at refunds@theunlockteam.com with your order number we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team