This is the worst site I have ever used to book anything. When I had gone through the checkout it had said that the final amount was in canadian dollars but when I looked at my Visa bill the company had charged me the rate in USD. I had called the company spoke to 2 different people and a supervisor, all confirming they in fact were an American company and they could not do anything for me. I was livid. Why would a site claiming to charge me in Canadian dollars charge me in USD. The site we looked at had 2 price amounts one in US the other Canadian, obviously why would I pay for a canadian hotel with my canadian dollars in USD when I knew there would be an exchange rate?! By far the worst customer service and the morons on the other end just did not understand where the problem lied. They kept trying to find an excuse to keep their asses off the line. NEVER book with this site.
Dear Adrianna,
Thank you for your feedback.We are sorry for the inconvenience caused.
Regard the dispatch issue, orders will be split because some items are out of stock. In order not to keep our customers waiting, we dispatch the items that we currently in stock.
About the size and quality issue, we need to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/