I signed up for site and realizing the charge was a pre week charge not a per month charge. First mistake. Then I come to see a charge that is 4 times higher that stated on their website. Because they billed out changes on a 4 week basis. So for those of you signing up for a trail. Make sure you cancel. I would have been charged $35.80 every 4 weeks Which is $465.40 a year... a small fortune to those trying to find a job. I check my charges week or two but some people do not. I may not agree this is a scam, I do feel that I was able to get a decent resume from it however their advertising practices are deceitful. Please avoid.
Hi Adam G.,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing on the sales page and email confirmation we sent after purchase. A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service, however customers can cancel at any time.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer