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Achref M.

Contributor Level

Total Points
165

2 Reviews by Achref

  • PayPal

2/10/16

I have Paypal account for more than 3 years, used to buy some stuff from Ebay or to pay for online services(Software etc.), but suddenly last 2 weeks they limit my account for no reason and as per their mail, ' my account may be in violation of United States regulations administered by the Department of the Treasury's Office of Foreign Assets Control (OFAC).
LOL i felt like i'm a terrorist or someone dangerous. Anyway they asked for document proving my address same as shown on my Paypal account, i sent them Phone bill, they reject it because there's two letters missing! Then i send them everything i have(Other bills, ID, DL, Passport, Visa, Tracking Number From DHL showing my full address, Bank Statement, Screenshot from my Bank Account Online etc...) then they stopped replying on my mails for 4 days, then i started calling them and this was the start of the nightmare, they have the worst and Stupidest customer service ever in the world, most of them are Arabic speakers. First they reply on the phone after 5 minutes of waiting Second they pretend that he's not hearing you then hang up the call, finally they are stupid they can't understand and they will never help it's just a waste of time.
However, after 2 weeks my account returned to regular standing (as per their mail) BUT when i tried to Buy something from Ebay, Paypal refused the transaction and at the same time the amount deducted from my credit card, i tried again same problem happened and the amount deducted twice a total of 300GBP! Called my bank said Paypal took the money and transaction done, then called Paypal said they didn't took the money but there's a problem in returning that amount and theyneed to investigate and escalate my problem to other department etc...
More than 10 days and still nothing returned to my account and nothing changed.
Paypal F Scammers.

  • AliExpress

1/12/16

Don't and never trust Aliexpress/Alipay, I have 3 credit cards all are mine having my full name, i submitted to them all my documents(ID, Passport, Driving License, Credit Cards Photo Scan, Bank Statement.) But never get verified always asking to send documents and waiting for a very long time. My account is very old never had these issues before, These problems happened 2 months ago and till now still suffering from their stupid/unprofessional customer service ( they will never help). All my orders going to "Payment Being Verified" then. After 7 to 10 days Orders Status goes to "Closed" without any reason, Some of them i can appeal and submit document for Appeal, it took another 7 days to get accepted while the other orders still closed and no way for Appeal. I tried to contact them hundred times but no know can help they know only one thing just Saying "Sorry for any inconvenience." such stupid people working there... I will never stop i will complaint and report Aliexpress/Alipay everywhere on the internet.****** Scammers

Achref Has Earned 5 Votes

Achref M.'s review of AliExpress earned 2 Very Helpful votes

Achref M.'s review of PayPal earned 3 Very Helpful votes

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