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Scam. The only reason I joined MyUS was because the Kohl's website has a big banner saying "International Shipping Now Available" (through MyUS)
I thought if a big company like Kohl's recommended them it would be OK, and made my Kohl's order through them to be shipped to Canada. A week later I got a confusing email from MyUS saying that my package had arrived in their US warehouse but there was a problem. (They claimed the sender wasn't Kohls and the contents did not match what I'd ordered --- as if this was MY fault (?)).
Their solution? I needed to pay $2 for a photo to see the package and $7 to open it. If I want to send it back, they also charge the customer to send a package (like this, with problems), back to sender!
Right away, this is looking like a scam. I'm furious with Kohl's for not checking out this service better.
A C.'s review of MyUS earned 3 Very Helpful votes
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I'm sorry to hear you had this experience. If your package arrives with a merchant invoice that does not list the seller's name and address, it is often necessary for us to confirm this information so we can complete export paperwork.
As a courtesy, we will also always notify you if the contents of your package do not match any packing slips or payment receipts included with your package.
Can you please provide your suite number so we can further assist with this issue?