I received three items when I ordered about 14 items. I have yet to receive a straight answer. Highly disappointed! It has been over two weeks and they still do not know what is going with my items and cannot even tell me my tracking number. Do better! Get a customer service line ASAP.
Dear customer,
We feel sorry for all inconvenience we have brought to you.
Since we prepared the three items well first, we sent them out earlier than the others. It can save your time. Hope you can understand us!
Since we met some system problems few days ago, the original tracking number is wrong, And the correct tracking number is 6063112834.
You can track them on http://www.dhl.com/en.html. The logistics information shows that it is in Cincinnati hub.
If you have any other help, please feel free to contact us.
The email is webmaster@romwe.com.
Yours sincerely